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		Heero Hacquebord has 32 years experience as a successful manager, coach and consultant in helping organizations improve their performance. He is an expert in leadership, systems thinking, process improvement, and data-based decision-making. Due to his international exposure, Heero brings a world-vision to his consulting and teaching. His work experience in various organizations, and interaction with many great people, including the late Dr. W. Edwards Deming, the man who re-engineered Japan, has taken him to a level of teaching and consulting ability, that clearly sets him apart in the application of leadership and process management.
		EXPERIENCE Mr. Hacquebord worked in industry for many years, teaching and applying methods and theories for improvement of product and process performance. He started his consulting practice in 1981 and is a consultant and mentor to organizations in health care, government, manufacturing, and service industry. He pioneered the Statistical Thinking Courses in the USA as early as 1987.
		PUBLICATIONS & EDUCATION Heero holds degrees in Mathematics and Mathematical Statistics, and has an MBA with specialization in general management. Mr. Hacquebord is a senior member and certified quality engineer of the American Society for Quality and a recipient of the ASQ’s 1989 Brumbaugh Award. He co-authored the article "Beginning the Quality Transformation," with Peter Scholtes. Parts I and II of this article were published in the International Academy of Quality book, The Best of Quality, Vol. 7. Heero designed and engineered the unique ProAptive™ software, which analyzes business data, and provides guidance for correct action and decision making, creating improved financial results. Heero worked with, and was a student of the late Dr. W. Edwards Deming from 1980 through 1993.

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